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policies apply to public libraries, schools, military bases, and other
government agencies.
We accept orders by mail, phone,
fax, email or online.
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For libraries and governmental institutions, normal payment terms
are NET-30. Pre-payment is accepted, as well as institutional credit
cards (VISA or MC only).
All prices are subject to change without notice. We will notify you
immediately of any increases or incorrect prices on purchase orders.
Except where noted, retail prices for public performance and home
use only are the same.

Because we handle such a large volume of titles, our normal delivery
time is 30-45 days. Please let us know if you require a rush order.
All back orders will be shipped as soon as available unless we are
otherwise advised by the customer.

One-item orders are shipped USPS. We usually ship via the United
Parcel Service. You can check their site now for estimated shipping
time for ground service. Use our zip code, 68502, as the Origin.
Express shipments will be charged an additional fee based on the
carrier's specific fee schedule. For shipments to Canada please
include delivery instructions. Please keep in mind that shipping
and handling charges will be different. For a current list of our
ground freight charges, click here.

Satisfaction guaranteed. If you are unhappy with a video, call within
30 days of receipt to obtain a return authorization number for a
refund, credit or exchange. All videos and packaging returned for
credit must be in mint condition. Please note, we are not responsible
for duplicate orders made in error by customers.
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