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The first digit of each stock number corresponds to the
program's public
performance category
| Title |
Undeliver@ble: E-mail Etiquette for Today's Workplace (DVD) (2009) |
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Description |
Thirteen, fast-paced sections with entertaining and humorous examples ensure that employees will know how to handle e-mailing in the workplace. Without training, your customer service representatives may be making costly mistakes that result in dissatisfied customers, lost revenue, and a tarnished reputation. Instruction topics include: sending attachments, responding to e-mail, addressing recipients, inappropriate content, formatting, proofreading, address fields, subject field, professional signatures, grammar and punctuation, message clarity and brevity, and good news vs. bad news e-mail. UPC: 820658004225. |
| Stock
# | 2JBB/04225 |
| Price |
$24.95 |
| Length |
40m. |
| Produced |
2009 |
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Reviews |
| Booklist |
BL 11/15/09. |
| Library
Journal |
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| School
Library Journal |
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| Video
Librarian |
VL 3 1/2* 12/09. |
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